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Our Services

Our Services

Uncertainty about copyright prevents tens of millions of works from being made available to the public. Orphan Works Hub provides a range of services to help cultural heritage institutions resolve that uncertainty and build the confidence in unlocking online access to their cultural assets. 

Search

AI-powered diligent search

Our diligent search service is at the heart of Orphan Works Hub.  We ask clients to provide us with a digitised image of the work and any available metadata. 

Our agentic AI-based platform, housed in our own secure Azure-hosted cloud, analyses the digitised materials and where possible, enhances the metadata with information it learns from the image.  The platform then searches an extensive range of relevant accessible digital records, including information provided by our partners representing rights owners and image libraries, and provides a comprehensive report of search findings, including the details of any potential rights holder or representative identified or, if there is none, a conclusion that the work is an orphan. 

Connect​

Rights holder facilitation

If a copyright holder can be found, we can help to facilitate agreements between them and our clients quickly and efficiently.

Based on our understanding of the ways our clients’ prefer to work with rights holders and the details of their intended use of the work, we reach out to rights holders on their behalf to confirm ownership and agree an appropriate basis for use of the work.

Manage

Copyright claim management

Occasionally, if attempts to trace rights holders have not succeeded and the work is treated as an orphan, clients may be notified of an assertion of copyright.

In these circumstances we can manage the claim for our client, handling communication with the claimant, obtaining all the necessary information, assessing the claim and helping our client to put in place a suitable remedy where appropriate.

Maintain​

Ongoing record maintenance

Information sources evolve continually, new information becomes available and assessment sin relation to copyright can become outdated.

We can provide periodic maintenance services to update clients copyright records and refresh assessments and recommendations.

Get in touch

Every client is unique and we create a service portfolio to meet their particular requirements. 

If you are responsible for a collection of creative works and copyright concerns impact the way you manage your collection, we would love to hear from you so we can help to address those concerns.